:root {
  --primary:   #0f3c46;
  --secondary: #1f6f78;
  --accent:    #1a8c6e;
  --bg:        #f2f4f6;
  --success:   #27ae60;
  --header-bg: url('assets/images/suporte-header.jpg');

}

*, *::before, *::after {
  margin: 0; padding: 0;
  box-sizing: border-box;
  font-family: 'Poppins', 'Segoe UI', sans-serif;
}
body { background: var(--bg); color: #333; }

/* ── Hero ── */
.page-hero {
  background: linear-gradient(135deg, #0f3c46 0%, #1f6f78 60%, #1a8c6e 100%);
  padding: 40px 28px;
  text-align: center;
}
.hero-content { max-width: 600px; margin: 0 auto; }
.hero-content h1 {
  color: #fff;
  font-size: 28px; font-weight: 800; margin-bottom: 8px;
}
.hero-content > p {
  color: rgba(255,255,255,0.80);
  font-size: 15px; margin-bottom: 18px;
}

.counter-badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: rgba(255,255,255,0.15);
  border: 1px solid rgba(255,255,255,0.25);
  border-radius: 30px;
  padding: 8px 18px;
  color: rgba(255,255,255,0.9);
  font-size: 13px;
}
.counter-icon { font-size: 16px; }
.counter-badge strong { color: #fff; }

/* ── Container ── */
.page-container {
  max-width: 900px;
  margin: 32px auto 80px;
  padding: 0 24px;
  display: grid;
  grid-template-columns: 1fr 280px;
  gap: 24px;
  align-items: start;
}

/* ── Card do formulário ── */
.form-card {
  background: #fff;
  border-radius: 18px;
  padding: 32px;
  box-shadow: 0 4px 20px rgba(0,0,0,0.08);
}

/* ── Seleção de tipo ── */
.tipo-section { margin-bottom: 28px; }
.tipo-label {
  font-size: 14px; font-weight: 700;
  color: var(--primary); margin-bottom: 12px;
}

.tipo-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 10px;
}

.tipo-btn {
  display: flex; flex-direction: column;
  align-items: center; gap: 4px;
  padding: 14px 10px;
  border: 2px solid #e0e6e8;
  border-radius: 12px;
  background: #fff;
  cursor: pointer;
  text-align: center;
  transition: all 0.18s;
}
.tipo-btn:hover {
  border-color: var(--secondary);
  background: #f0fafb;
  transform: translateY(-2px);
}
.tipo-btn.selected {
  border-color: var(--secondary);
  background: #e8f5f7;
  box-shadow: 0 0 0 3px rgba(31,111,120,0.12);
}

.tipo-icon  { font-size: 26px; }
.tipo-name  { font-size: 13px; font-weight: 700; color: var(--primary); }
.tipo-desc  { font-size: 11px; color: #9aabb0; line-height: 1.4; }

/* ── Campos do form ── */
.form-group { margin-bottom: 20px; }

.form-group label {
  display: block;
  font-size: 13px; font-weight: 700;
  color: var(--primary); margin-bottom: 7px;
}
.required { color: #e74c3c; margin-left: 2px; }
.optional  { color: #9aabb0; font-weight: 400; font-size: 11px; }

.form-group input,
.form-group select,
.form-group textarea {
  width: 100%;
  padding: 11px 14px;
  border: 1.5px solid #e0e6e8;
  border-radius: 10px;
  font-size: 14px;
  font-family: 'Poppins', sans-serif;
  color: #333;
  background: #f8fbfc;
  outline: none;
  transition: border-color 0.15s, background 0.15s, box-shadow 0.15s;
  resize: vertical;
}
.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
  border-color: var(--secondary);
  background: #fff;
  box-shadow: 0 0 0 3px rgba(31,111,120,0.10);
}

.char-count {
  display: block; text-align: right;
  font-size: 11px; color: #9aabb0; margin-top: 4px;
}

/* ── Botão enviar ── */
.btn-submit {
  width: 100%;
  padding: 14px;
  background: linear-gradient(135deg, var(--primary), var(--secondary));
  color: #fff;
  border: none; border-radius: 12px;
  font-size: 15px; font-weight: 700;
  cursor: pointer;
  letter-spacing: 0.3px;
  transition: opacity 0.2s, transform 0.15s;
  margin-top: 4px;
}
.btn-submit:hover    { opacity: 0.92; transform: translateY(-1px); }
.btn-submit:disabled { opacity: 0.55; cursor: not-allowed; transform: none; }

/* ── Mensagem de sucesso ── */
.success-msg {
  flex-direction: column;
  align-items: center;
  text-align: center;
  gap: 12px;
  padding: 20px 0;
}
.success-icon { font-size: 56px; }
.success-msg h2 { font-size: 22px; font-weight: 800; color: var(--primary); }
.success-msg p  { font-size: 14px; color: #666; max-width: 340px; line-height: 1.6; }

.btn-new {
  margin-top: 8px;
  padding: 10px 24px;
  background: none;
  border: 2px solid var(--secondary);
  color: var(--secondary);
  border-radius: 10px;
  font-size: 14px; font-weight: 700;
  cursor: pointer;
  transition: all 0.15s;
}
.btn-new:hover { background: var(--secondary); color: #fff; }

/* ── Cards informativos ── */
.info-cards {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.info-card {
  background: #fff;
  border-radius: 14px;
  padding: 20px;
  box-shadow: 0 2px 10px rgba(0,0,0,0.06);
  border-left: 3px solid var(--secondary);
}

.info-icon  { font-size: 24px; display: block; margin-bottom: 8px; }
.info-card h3 {
  font-size: 13px; font-weight: 700; color: var(--primary); margin-bottom: 6px;
}
.info-card p { font-size: 12px; color: #777; line-height: 1.65; }

/* ── Responsivo ── */
@media (max-width: 720px) {
  .page-container { grid-template-columns: 1fr; }
  .info-cards     { display: none; }
  .tipo-grid      { grid-template-columns: 1fr; }
  .form-card      { padding: 22px; }
}